Location preview
Global Routes and Exit Locations
A location identifies where your connection exits; a route type describes how it gets there. Consider them separately: the same location may have different routes, and the same route type can connect to different locations.
Choose a country, then a city
Platforms typically check the region of your exit location first. Once you confirm it meets your needs, compare cities and route types. City names indicate the exit location; they do not guarantee the same route to every website or dedicated access for that city.
Check streaming availability by service
We don't use a blanket “works with everything” label. Playback depends on the service, content region, account eligibility and how the exit location is identified at the time. Matching the region is only a starting point; actual playback is what matters.
| Country / region | City | Route type | Streaming availability |
|---|---|---|---|
| Asia-Pacific | |||
| Singapore | Singapore | IEPL | Check by service and region |
| Hong Kong | Hong Kong | IEPL | Check by service and region |
| Japan | Tokyo | Relay | Check by service and region |
| Japan | Osaka | Relay | Check by service and region |
| South Korea | Seoul | Relay | Check by service and region |
| Australia | Sydney | Direct | Check by service and region |
| Malaysia | Kuala Lumpur | Relay | Check by service and region |
| Thailand | Bangkok | Relay | Check by service and region |
| North America | |||
| United States | Los Angeles | Direct | Check by service and region |
| United States | Seattle | Direct | Check by service and region |
| United States | New York | Relay | Check by service and region |
| Canada | Toronto | Relay | Check by service and region |
| Canada | Vancouver | Direct | Check by service and region |
| Europe | |||
| Netherlands | Amsterdam | Relay | Check by service and region |
| United Kingdom | London | Relay | Check by service and region |
| Germany | Frankfurt | Direct | Check by service and region |
| France | Paris | Relay | Check by service and region |
| Switzerland | Zurich | Relay | Check by service and region |
| Other regions | |||
| United Arab Emirates | Dubai | Relay | Check by service and region |
| Brazil | São Paulo | Relay | Check by service and region |
| South Africa | Johannesburg | Relay | Check by service and region |
| Turkey | Istanbul | Relay | Check by service and region |
Scroll horizontally on narrow screens. This preview is organized by exit location and does not guarantee ongoing access to any platform. Platform rules and client route configurations may change.
Route guide
IEPL, relay and direct routes: what's the difference?
Route names describe how a connection is arranged, not a performance ranking. Your experience also depends on your local network, carrier routing, exit status and the destination service.
IEPL: Dedicated international transport
IEPL usually refers to an international Ethernet private line. On this type of route, dedicated resources are used for the international transport segment, unlike routes that rely entirely on public internet routing across borders. It can suit tasks that benefit from a consistent connection, such as work meetings, remote access or apps that need to keep a session open.
Dedicated resources generally cost more to procure and maintain, but a higher cost doesn't mean every destination will be faster. Your device-to-access-point and exit-to-website connections each follow their own network paths. Switching to a dedicated route won't fix an unstable local Wi-Fi connection. Compare how well your tasks work during the times you actually use them.
Device → Access point → Dedicated transport → Exit
A dedicated line describes the transport segment; it doesn't mean every connection between your device and the destination service uses a dedicated line.
Useful for checking: meeting stability, session continuity and everyday work apps.
Relay: Route traffic through an access point
A relay route first sends your connection to an access node, which then forwards it to the exit location. Compared with connecting directly to a remote exit, relaying adds a routing step. The goal is to choose a suitable access and forwarding path, not merely to add another node name. Performance depends on how well the access connection, forwarding path and exit resources work together.
Relay costs depend on both the entry and exit resources, so geographic distance alone isn't enough to estimate them. Try everyday browsing, streaming or research tasks to evaluate a route. Keep the destination website and local network consistent when comparing, and look at page loads, playback continuity or whether the task completes. Don't compare impressions from different tasks as if they were the same.
Device → Relay access point → Regional exit
The access point and exit location can differ. Platforms typically identify the exit location, not the relay access point.
Useful for checking: frequently used websites, video playback and regional availability.
Direct: Connect straight to a remote exit
A direct route generally means the client connects to the exit without an additional relay access node configured by the service. “Direct” doesn't mean the physical distance is shorter or that no routers on the public internet are involved. Traffic still travels over your local network and carrier routes, so performance may vary significantly across access networks.
This type of route usually has a simpler resource setup, with a different cost structure from dedicated and relay routes. That doesn't indicate plan price differences or a fixed quality level. For a distant service, compare direct access with other routes to the same region. If a page opens but data keeps loading slowly, consider the time of day and your local network as well.
Device → Public internet → Regional exit
The route structure is more direct, but the experience still depends on routing and the destination. The route name is not a speed guarantee.
Useful for checking: everyday browsing, sites in a specific region and different access networks.
Choose by use case
Choose a route for the task
Choose in this order: destination service, supported region, then connection path. A nearby location can be one factor, but it shouldn't replace testing with your actual task.
Start with how your usual websites load
For international websites, documentation or online tools, try a nearby region that meets the destination service's requirements. When testing, go beyond the homepage: open pages you use, search the site and check whether images and attachments load. Some pages fetch static content from separate domains, so a working homepage doesn't mean every resource is reachable.
Once you find a route that works, keep an alternative in the same region. If some resources fail to load, first check whether your split-tunneling settings cover the service, then try another route. Changing regions, client settings and network conditions all at once makes it harder to identify the cause.
Match the content region, then test playback
For streaming, first check which region offers the content, then confirm your account and subscription are eligible. Connect to that region, open the specific title and play it. Check whether the picture quality stays consistent and playback resumes after seeking. Access to a platform homepage doesn't tell you whether a particular title is available or guarantee consistent playback throughout.
If you see a region error, first check your current exit location and account status, then follow the platform's guidance for refreshing the app session. Avoid repeatedly switching between distant regions to access content. For tips on checking services such as Netflix, Disney+ and YouTube, see our streaming access guide.
Start with the service's supported regions
Before using ChatGPT, Claude or Gemini, check the service's currently supported regions and account requirements. A route connecting through a region doesn't guarantee that the platform will accept that exit or account. Test the complete flow: sign in, send a request and wait for the full response. Simply opening a marketing page isn't enough.
For long sessions involving text, files or ongoing conversations, try to keep the same exit region. If a request fails, distinguish between a network issue, platform status and account restrictions before switching routes. A network route can't replace platform eligibility or guarantee account approval. See our AI tools access guide for more ways to check.
Compare routes by game server location
For gaming, check the region of the server you actually connect to, not just where the game store is based. Access to the store doesn't mean in-game traffic will use the same route. Some games also have their own requirements for network environments, account regions or connection methods. Check the game rules and client compatibility before use.
In permitted training or non-competitive modes, check for connection stability and consistent input response. Download performance doesn't predict the in-game experience. This page doesn't promise game-specific optimization; if a game doesn't suit your current connection method, don't draw further conclusions from the route name.
Check session continuity and workplace requirements
Video calls, remote desktops, code hosting and workplace documents all have different connection needs. For calls, check that the connection lasts; for remote desktops, look for smooth interaction; for file collaboration, confirm uploads and saves finish successfully. You can start by comparing an IEPL or relay route in a suitable region. Base your decision on your own work tasks.
If your organization requires a fixed exit, a specific region or a designated connection method, check its policies first. This location preview doesn't promise a fixed IP or dedicated enterprise resources. VPNWill supports Windows / macOS / iOS / Android / Linux and unlimited devices. Check client configuration and work-app compatibility on each device.
Connection checks
Check each connection step before switching routes
Separate your local connection, route and destination service when troubleshooting. A reproducible description of the issue is more useful than repeatedly switching routes at random.
Before connecting: check your configuration and region
Get the client and subscription configuration from the account panel. Make sure your account information is synced, then choose a region. No email address is required; create an account with a username and password. Keep your subscription details secure and don't post them in public forums.
If you can't find the expected route in the list, refresh the configuration and check the route name. This page is static information, not a replacement for the routes currently shown in the client. For a first-time setup or when switching devices, follow the Guides to configure your client.
Get the clientAfter connecting: test with a real task
Keep your local network and destination consistent while comparing different routes in the same region. First confirm that the target app is using the expected route, then test your own browsing, streaming or work task. Change one factor at a time to tell whether the experience is affected by the region or the route.
If you need help, note the region, route name, app message and what you were doing, then submit a ticket through the account panel. Don't include your password or full subscription details. VPNWill offers a 7-day money-back guarantee. See the Terms of Service for details.
Open a support ticket